Shipping & Delivery
MARMELO ships all orders from U.S.A via USPS at a flat rate per order. All orders are basically sent from New York, USA but sometimes from Korea, Also all are packed and dispatched within 3 business days of payment clearance unless the items are not marked "Delay". All purchases made on weekends and public holidays will be processed on the following business day. Once your order is shipped, you will receive a shipping confirmation. If you don’t receive it, please check your inbox for promotions.
Exchange & Refunds
ALL SALES ARE FINAL at the time of checkout. MARMELO does not offer refunds or exchanges for change of mind. An exchange or refund will only be issued where an item is deemed faulty beyond repair or if a replacement of the same item is unavailable for exchange. Earrings can not be exchanged or returned for hygiene purposes.
A return for any faults will only be considered if you notice it within 14 days of receipt and a return request has been officially lodged.